الأسئلة الشائعة
الأسئلة الشائعة
Q: What is the minimum order quantity (MOQ) for custom tin boxes? Can I order a small batch for sampling?
A: For regular production, the MOQ is generally 3,000–5,000 pieces, depending on the size and complexity of the tin box. Larger quantities enjoy better unit prices. For customers who need to test the market first, we offer small batch customization services. We strongly recommend that you approve a physical sample before mass production. Samples of our existing products are provided free of charge (shipping fees not included).
Q: Is a new mould required for custom products? How much does the mould cost? Can it be refunded?
A: If your required size matches our existing mould, no new mould is needed – only minor height modifications may be required, which incur a small adjustment fee or are free of charge. For a completely new mould, the development time is about 12 20 days, depending on size and structure. As for the mould fee, it will be fully refunded once the accumulated production quantity reaches an agreed volume (usually 200,000 pieces).
Q: What is the total lead time from order placement to delivery?
A: The production cycle depends on several factors: • For bulk orders using existing moulds: approximately 25 30 days. • • If a new mould is required: add 12 20 days for mould development. • • Sample making: usually 5 7 working days. • • If the order quantity qualifies for a dedicated printing plate (no need to share with other orders), printing is faster (20 25 days); otherwise, it may take 30 35 days.
Q: What thickness options are available for tinplate material?
A: Tinplate thickness is commonly expressed in “silk” (1 silk = 0.01 mm, e.g., 0.23 mm is called 23 silk). The typical range is 0.21 mm to 0.35 mm. Thicker material makes the box more rigid, but the appropriate thickness should be chosen based on the box size to avoid unnecessary cost. We can customize the thickness according to your product requirements and packaging purpose.
Q: Are your tin boxes safe for food packaging?
A: Yes, all our tinplate products are made from food grade materials. Tinplate is steel coated with a layer of pure tin, offering excellent corrosion resistance and food safety. Our products are manufactured in strict compliance with international food grade standards. The raw tinplate and printing inks can pass FDA (US), LFGB (Germany), EN71 (European toy safety), REACH (EU chemical regulations), and other international tests. Our company is ISO 9001 certified.
Q: What printing and surface finishing options are available?
A: We offer a wide range of options, including: • Printing: offset, gravure, letterpress, lithographic, etc. • • CMYK 4 color or PMS spot color printing. • • Embossing, debossing, creasing, stamping, varnishing, coating, etc. You can choose the most suitable printing effect and surface treatment based on your brand positioning and product needs. We can customize according to your artwork (AI, CDR, PDF, etc.).
Q: What is the customization process, and what information do I need to provide?
A: Our process is as follows: 1.Requirement submission – You provide the purpose, size, shape, quantity, printing requirements, etc. We give a quotation and feasibility assessment. 2.Order confirmation – After both parties agree on details, we provide a die line drawing for you to confirm the layout and dimensions. 3.Sampling – We produce a physical sample. After you approve it, you pay a 30% deposit. 4.Mass production – Raw material procurement, tin printing, mould making, stamping, assembly, etc. 5.Inspection & delivery – Finished products are inspected, packed, and shipped. You pay the balance after final inspection.
Q: What types of tin products can you manufacture?
A: Our product range covers many industries: • Food packaging: biscuit tins, candy tins, tea tins, mooncake boxes, chocolate boxes. • • Gift & premium: gift boxes, jewellery boxes, watch boxes, cosmetic boxes. • • Stationery: pencil cases, CD cases. • • Others: medicine tins, health product tins, cigarette tins, Christmas gift tins, etc. We support sample based, drawing based, and turnkey (material + labour) cooperation modes.
Q: What are your shipping and packaging methods? Do you support export?
A: Yes, we support both domestic sales and import/export business. Products are usually packed individually in OPP bags and then into export cartons. Custom packaging is available upon request. For export, our packaging meets international transport standards to ensure product safety during long distance shipping. We have full import/export qualifications and have shipped to many countries and regions worldwide.
Q: How can I get a quotation? What factors affect the price?
A: You can contact us via our official website (www.fhtinbox.com), by phone, or by email. The unit price is influenced by:Size and shape complexity.Material thickness. Printing process (number of colors, spot colors, etc.). Surface finishing (embossing, varnishing, etc.). Order quantity (higher volume = better unit price). Packaging requirements. Please provide detailed product specifications, and we will give you the most accurate quotation